BBB Business Review

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BBB Accredited Business since

Exceptional Bride

Additional Locations

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Exceptional Bride meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Exceptional Bride
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 18, 2011 Business started: 02/13/2009 in DE Business started locally: 02/13/2009 Business incorporated 02/13/2009 in DE
Type of Entity

Limited Liability Company (LLC)

Contact Information
Principal: Ms. Karen Schmitz, Owner
Business Category

Wedding Supplies & Services Online Retailer Gift Shops Bridal & Millinery Supplies Bridal Shops Party Supplies Home Design & Planning

Products & Services

Exceptional Bride sells the following brand(s): Darice, Darice, David Tutera, Hortense B. Hewitt, Hortense B. Hewitt, Ivy Lane Design, Lillian Ros, Lillian Rose, More, More, Victoria Lynn, Weddingstar, Weddingstar

Exceptional Bride offers the following product(s): Anniversary Accessories, Bouquet Accessories, Bouquet Jewelry, Cake Toppers, Candle Holders, Candle Lanterns, Candles, Paper Lanterns, Party Decorations, Personalized Gifts, Personalized Napkins, Personalized Wedding Favors, Ribbon, Silk Flowers, Toasting Glasses, Tulle, Unity Ceremony Accessories, Vase Fillers, Vases, Veils, Wedding Accessories, Wedding Supplies

Method(s) of Payment
Cash, credit cards, PayPal

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.