BBB Business Review

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BBB Accredited Business since

Out of Nowhere

Phone: (817) 531-7400 Fax: (817) 350-6915 1108 W Jessamine St, Fort Worth, TX 76110 http://www.outofnowhere.net


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Out of Nowhere meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Out of Nowhere include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Out of Nowhere
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: August 28, 2008 Business started: 12/21/2000 in TX Business started locally: 12/21/2000
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Don Hirsch, Owner Ms. Mary Beth Hirsch, Owner
Contact Information
Principal: Mr. Don Hirsch, Owner
Customer Contact: Ms. Mary Beth Hirsch, Owner
Business Category

Web Design

Products & Services

Out of Nowhere sells the following brand(s): N/A

Out of Nowhere offers the following product(s): N/A

Method(s) of Payment
Cash, checks, credit cards (through PayPal)
Refund and Exchange Policy
Deposits on Projects: Written request for a refund must be acknowledged as received by OON within thirty (30) days from the date its associated Project Scope was signed. Any work completed and/or expenses incurred prior to the receipt of such request shall be billed at OON’s standard hourly rate and deducted from the refund. The balance shall be returned to The Client. If, at the time of the request for refund, work has been completed beyond the amount covered by the deposit, The Client shall be liable to pay for all work completed at OON’s standard hourly rate. No portion of The Client’s  deposit on a project will be refunded unless written application is made within thirty (30) days of signing a Project
Scope. OON allocates staff and time resources for a project and may refuse other work while holding a space for The Client’s project.

Prepaid Monthly Services: Refunds for prepaid monthly services will be given upon acknowledgement of receipt of a written request for refund. No partial month refunds are given. Refunds are available for future months before any service is provided. Requesting a refund will terminate monthly services.
Alternate Business Names
Nowhere Partners LLC

Customer Review Rating plus BBB Rating Summary

Out of Nowhere has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.