BBB Business Review

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BBB Accredited Business since

Pulliam Pool Builders, Inc.

Additional Locations

Phone: (817) 346-4778 Fax: (817) 346-6353 View Additional Phone Numbers 2725 Alta Mesa Blvd, Fort Worth, TX 76133 http://www.pulliam.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pulliam Pool Builders, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Pulliam Pool Builders, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

28 Customer Reviews on Pulliam Pool Builders, Inc.
Customer Experience Total Customer Reviews
Positive Experience 28
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 28

Additional Information

BBB file opened: May 01, 1987 Business started: 01/01/1916 in TX Business started locally: 01/01/1916 Business incorporated 01/01/1916 in TX
Type of Entity

Corporation

Business Management
Ms. Debra S. Smith, President/General Manager/Owner Mr. Michael Clark, Owner
Contact Information
Principal: Ms. Debra S. Smith, President/General Manager/Owner
Business Category

Swimming Pool Contractors, Dealers, Design Swimming Pool Equipment & Supplies Spas & Hot Tubs - Service & Repair Swimming Pool Service & Repair Swimming Pools - Private

Alternate Business Names
Pulliam Pools
Industry Tips
**** Swimming Pools Swimming Pools

Customer Review Rating plus BBB Rating Summary

Pulliam Pool Builders, Inc. has received 5 out of 5 stars based on 28 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.