BBB Business Review

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BBB Accredited Business since

Mid City Custom Pools, Inc. & Outdoor Living

Phone: (817) 605-7665 Fax: (817) 656-9479 7700 Precinct Line Rd, Hurst, TX 76054 http://www.midcitypools.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mid City Custom Pools, Inc. & Outdoor Living meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mid City Custom Pools, Inc. & Outdoor Living include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Mid City Custom Pools, Inc. & Outdoor Living
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 01, 1993 Business started: 01/01/1979 in TX Business started locally: 01/01/1979 Business incorporated 12/02/1994 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of State Health Services
1100 W 49th St, Austin TX 78756
https://www.dshs.state.tx.us
Phone Number: (512) 776-7111

Type of Entity

Corporation

Business Management
Mr. Don Pierce, Vice President Ms. Tina Pierce, President
Contact Information
Principal: Mr. Don Pierce, Vice President
Principal: Ms. Tina Pierce, President
Business Category

Swimming Pool Contractors, Dealers, Design Patio, Porch & Deck Enclosures Fireplace Equipment - Wholesale & Manufacturers Fireplace Equipment - Retail Landscape Lighting Patio & Deck Builders Water Filtration & Purification Equipment Furniture - Outdoor Swimming Pool Equipment & Supplies Spas & Hot Tubs - Service & Repair Swimming Pool Service & Repair Swimming Pools - Private Water Companies - Bottled, Bulk Water Soft & Conditioning Equipment Service & Supplies

Alternate Business Names
Mid-City Pools
Industry Tips
**** Swimming Pools Swimming Pools Water filters

Customer Review Rating plus BBB Rating Summary

Mid City Custom Pools, Inc. & Outdoor Living has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.