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Biorderm Skin Care & Laser Center can provide services in laser hair removal, Botox, laser rejuvenation, skin care, & laser cosmetic services!
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A BBB Accredited Business since
BBB has determined that Bioderm Skin Care & Laser Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Bioderm Skin Care & Laser Center include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||5|
Additional Complaint Information
Complaints brought to the company's attention by this BBB primarily concern Service and Sales issues. Specifically, consumers allege the company will not refund amounts paid, but instead pressures consumers to either pay prior to the completion of treatments or buy more treatments. Consumers also allege the company falsifies its services, treatments cause damage and pain, and treatments are not effective.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementDr. Quan Nguyen, Owner
Skin Care Physicians & Surgeons - Medical-M.D. Hair Removal - Laser & Electrolysis Laser Cosmetic Services Medical Spa
In May 2010, the BBB requested the company provide copies of their promotional materials and contracts/agreements used with consumers and invited the company to meet to discuss the pattern and volume of their complaints.
In September 2010, the BBB invited the company to meet to discuss the pattern and volume of their complaints.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview