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BBB Accredited Business since

Republic Alarm Group LLC

Phone: (817) 900-8100   View Additional Email Addresses http://www.republicalarm.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Republic Alarm's vision from the start is to home and business owners with provide cutting edge
 security and state of the art automation products and services at an affordable price. Our friendly and knowledgeable staff members will educate and problem-solve any questions that may arise . Republic Alarm's management and technicians have over 30 years worth of combined experience in the alarm industry. We guarantee our work and product offerings with a  lifetime warranty, false alarm guarantees, free move certificates, and break in coverage. We will protect your family like its our very own.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Republic Alarm Group LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Republic Alarm Group LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Republic Alarm Group LLC
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 6

Additional Information

BBB file opened: July 08, 2010 Business started: 09/15/2009 in TX Business started locally: 09/15/2009 Business incorporated 09/15/2009 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Public Safety
5805 N Lamar Blvd, Austin TX 78752
http://www.txdps.state.tx.us
Phone Number: (512) 424-2000

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Traci, Office Manager
Contact Information
Customer Contact: Ms. Traci, Office Manager
Business Category

Security Control Equipment & System Monitors Security Guard & Patrol Service

Products & Services

Republic Alarm Group LLC offers the following product(s): Access Control, Audio/Video, Home Automation, Home Security, Structured Wiring, Video Cameras

Method(s) of Payment
Check
Credit Card
Bitcoins
Refund and Exchange Policy
Lifetime warranty 
Industry Tips
Alarm systems

Customer Review Rating plus BBB Rating Summary

Republic Alarm Group LLC has received 5 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.