BBB Business Review

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BBB Accredited Business since

CMR Construction & Roofing

Additional Locations

Phone: (817) 282-2888 Fax: (817) 282-2898 View Additional Phone Numbers 4308 Garland Dr, Haltom City, TX 76117 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that CMR Construction & Roofing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for CMR Construction & Roofing include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 11 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 10
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

1 Customer Review on CMR Construction & Roofing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: May 11, 2007 Business started: 07/06/1989 in MO Business started locally: 04/30/2007 Business incorporated 07/06/1989 in MO
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Carey Blacketer, Controller Mr. Bryan Jones, Owner Mr. Steve Soule, Owner
Contact Information
Principal: Ms. Carey Blacketer, Controller
Business Category

Roofing Contractors Construction & Remodeling Services Windows Roof Structures Gutters & Downspouts Siding Contractors

Alternate Business Names
CMR Construction & Roofing of Austin, Inc. CMR Construction & Roofing, LLC CMR Construction & Roofing, LLC CMR Construction and Roofing of Austin, Inc. CMR Construction and Roofing of Texas, LLC
Industry Tips
**** Contractors: Tips on Selecting Guttering Home Remodeling Roofing

Customer Review Rating plus BBB Rating Summary

CMR Construction & Roofing has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.