BBB Business Review

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BBB Accredited Business since

5 Star Roofing & Construction LLC

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Phone: (214) 924-8609 Fax: (866) 543-7976 View Additional Phone Numbers PO Box 92722, Southlake, TX 76092 View Additional Email Addresses

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that 5 Star Roofing & Construction LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for 5 Star Roofing & Construction LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on 5 Star Roofing & Construction LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: July 24, 2008 Business started: 02/20/2001 in TX Business started locally: 02/20/2001 Business incorporated 12/04/2009 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Insurance
333 Guadalupe, Po Box 149104, Austin TX 78714
Phone Number: (800) 578-4677

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Lori J Anderson, President
Contact Information
Principal: Ms. Lori J Anderson, President
Business Category

Roofing Contractors Home Improvements Home Improvements - Additions Remodeling Services Roofing Equipment & Supplies Building Restoration & Preservation

Products & Services

5 Star Roofing & Construction LLC sells the following brand(s): Atlas, Certainteed, GAF, Owens Corning, Tamco

5 Star Roofing & Construction LLC offers the following product(s): Exterior renovations, Gutters , Interior renovations, Painting, Roofing, Siding , Windows

Method(s) of Payment
Cash, Check & Most Major Credit Cards
Service Area


Also Keller and surrounding areas. If you are not sure that your home or business falls in our service area, please call us today.

Alternate Business Names
5 Star Construction & Remodel 5 Star Outdoor Lighting 5 Star Roofing & Construction, LLC. L.A. Roofing LA Roofing
Industry Tips
**** Insurance Buying Tips **** Insurance Claims Home Remodeling Roofing

Customer Review Rating plus BBB Rating Summary

5 Star Roofing & Construction LLC has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.