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BBB Accredited Business since

All Gone Services LLC

Phone: (817) 589-1632 3113 Hurstview Dr, Hurst, TX 76054 http://www.allgoneservices.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that All Gone Services LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for All Gone Services LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on All Gone Services LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 29, 2002 Business started: 04/04/2000 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Agriculture
1700 N. Congress, 11th Floor, Austin TX 78701
http://www.texasagriculture.gov
Phone Number: (800) 835-5832
Fax Number: (800) 509-1159
pub.info@TexasAgriculture.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Roland Reschreiter, President
Contact Information
Principal: Mr. Roland Reschreiter, President
Business Category

Pest Control Services Chimney Cleaning Termite Control

Industry Tips
**** Pest Control Pest control

Additional Locations

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

7/29/2014 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: We contacted ****** in regards to having a mole problem in our yard. We recently moved from Kansas and could tell we had them. We have zero experience with moles and had no idea what to do. I started calling businesses and came into contact with ******. I was charged $250.00 plus tax to have him place bait worms in my yard and then come back 5-6 days. There were more mole tunnels in the front and now in the back. Therefore the mole wasn't dead. He placed about 3-4 more worms in the yard and I asked if he would be back to check. Figuring I paid almost 300.00 that he would not complete his job until the mole was killed. He said the first two treatments were covered in the $250.00 and it would cost more to have him come back. Extremely unsatisfied as we paid almost $300.00 to have him rid a mole (we figured it would be trapping) and he did not do the job. Mowed today and have noticed new runs. He literally spent 30 minutes at the home total with both trips he made. We will take our business elsewhere and do not recommend him to anyone.

Desired Settlement: We would like him to finish the job for what we were charged for his services. Or we would like a refund. We are not quite sure what we paid for? As we still have the problem.

Business Response: Our Charge was for the front lawn only and on our second trip we baited the back for no charge. Once you call other companies you will find out that we are only half the price then most companies.

They way this pricing is set up is to save you money. Baiting doesnt take long, but the bait is expensive to use. I had explained this service before we started it.
I would have been more then happy to come out again, all you have to do is call me.
Instead of writing a complaint.
Regards
******


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on All Gone Services LLC
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)