BBB Business Review

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BBB Accredited Business since

First Eye Care Bedford

Phone: (817) 284-2964 Fax: (817) 283-2760 2400 Airport Fwy Ste 140, Bedford, TX 76022

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Comprehensive Eye Exams
Frames & Lenses
Contact Lenses
Co-Management of LASIK and Cataract Surgery

BBB Accreditation

A BBB Accredited Business since

BBB has determined that First Eye Care Bedford meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for First Eye Care Bedford include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on First Eye Care Bedford
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 07, 2008 Business started: 06/29/2006 Business started locally: 06/29/2006 Business incorporated 06/29/2006 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Optometry Board
333 Guadalupe St Ste 2-240, Austin TX 78701
Phone Number: (512) 305-8500
Fax Number: (512) 305-8501
The number is 7057.

Type of Entity


Business Management
Dr. Jennifer Catuncan, Owner
Contact Information
Customer Contact: Dr. Jennifer Catuncan, Owner
Business Category

Optometrists Eyelets Contact Lenses Opticians

Products & Services

First Eye Care Bedford sells the following brand(s): Bongo, Coach, Dolce & Gabbana, Eddie Bauer, Michael Kors, Polo, Ray Ban, Teenage Mutant Ninja Turtles, Versace

Method(s) of Payment
Credit Card (Visa, Mastercard, Discover)
Care Credit
Alternate Business Names

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.