BBB Business Review

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Equity Plus meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Equity Plus include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 20 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

20 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 7
Billing/Collection Issues 5
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 20

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Equity Plus
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 3
Total Customer Reviews 5

Additional Information

BBB file opened: October 29, 2001 Business started: 01/05/2001 in TX Business started locally: 01/05/2001 Business incorporated 01/05/2001 in
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

U.S. Securities and Exchange Commission
100 F Street, NE, Washington DC 20549
http://www.sec.gov
Fax Number: (202) 942-8088
dfw@sec.gov
The number is 2164.

Type of Entity

Corporation

Business Management
Mr. Gary Collinsworth, VP of Operations
Contact Information
Principal: Mr. Gary Collinsworth, VP of Operations
Business Category

Mortgage Brokers

Alternate Business Names
Bi-Weekly Mortgage Program Home Mortgage Services Home Mortgage Services Corp Home Savings Program Lipsky & Associates Inc Mortgage Protection Services The Home Savings Program
Industry Tips
**** Mortgage Brokers **** Mortgage Loans, What You Should Know Foreclosure Rescue/Prevention

Customer Review Rating plus BBB Rating Summary

Equity Plus has received 4.08 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.