BBB Business Review

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This business is not BBB accredited.

Direct Lending Solutions

Phone: (800) 694-1204 Fax: (817) 310-3037 2600 E Southlake Blvd Ste 120-142, Southlake, TX 76092

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Direct Lending Solutions include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Direct Lending Solutions
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 27, 2007 Business started: 08/25/2004 in TX Business started locally: 08/25/2004
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Consumer Credit Commissioner
Phone Number: (512) 936-7600

Texas Department of Banking
2601 N. Lamar Blvd, Austin TX 78705
Phone Number: (512) 475-1300
Fax Number: 512-475-1313

Type of Entity

Sole Proprietorship

Business Management
Mr. Christopher (Chris) C. Robbins, President/Owner
Contact Information
Principal: Mr. Christopher (Chris) C. Robbins, President/Owner
Business Category


Additional Information

The owner of this company says they are in no way affiliated with "Direct Lending Solutions" soliciting loans for an advanced fee. Their name is being used in this operation out of Canada.

Better Business Bureaus in Canada report that American consumers are being targeted by several scams operating out of Canada.

Advance fee loan brokers are placing classified ads and using slick telemarketers to promise consumers guaranteed low-interest loans to pay off debts or "clean up" credit for a fee that is refundable.

Complaints against such firms indicate:

* addresses are generally mail drops,

* once money is sent, the consumers either receive nothing or are sent packages of otherwise free general information on how to clear credit and apply for loans, and

* when companies claim respondents were referred to another company, investigation reveals that those companies are engaged in the same type of business.

In fact, BBB experience with such offers indicates that loans are seldom, if ever, made and refunds are equally difficult to obtain. Consumers should proceed with extreme caution if a loan broker does not:

* disclose who the lender is or which lenders are being considered,

* whether the loan can be sold to a third party at a later date,

* answer any other questions you have to your satisfaction.

In Canada, it has been illegal since December 1994 for a company to charge an advance fee to find a lender or process a loan application before the customer has actually received the money. The Commonwealth of Kentucky limits the amount a lender may collect prior to issuing a loan or processing the loan application to $100. Ask for proof that the company has complied with the state regulations.

Lenders do not usually make any commitments to loans until a complete review is performed and appropriate applications are signed. Be wary of any claims that you have been approved for a loan if you have not gone through the accepted process.

If seeking a loan, try local lenders. If you are unable to obtain a loan locally, there is no reason to believe you'll obtain a loan by mail order.

Project Phone Busters is part of a joint Canadian National task force which investigates telemarketing fraud. To report any telephone solicitations originating from Canada which are questionable, call this agency, toll free, at 1-888-495-8501.

Industry Tips
Debt Consolidation Payday Loan

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.