BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
As of 4/22/2014, the Better Business Bureau has been informed DFW Preferred Landscaping and Irrigation, Inc. is using the BBB Trademark on their website www.dfwpreferredlandscape.com without authorization. The Better Business Bureau has contacted the company and requested the trademark be removed.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for DFW Preferred Landscape and Irrigation, Inc. include:
- 11 complaint(s) filed against business
- Failure to respond to 1 complaint(s) filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for DFW Preferred Landscape and Irrigation, Inc. include:
- Length of time business has been operating
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||11|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints concerning Problems with Product/Services. Specifically, complaints alleges workmanship of product or service received is inferior resulting in needed repairs. The business has been responsive to complaints. March 2012 the BBB requested of the business their voluntary cooperation in eliminating the pattern of customer complaints. The business has not responded to the BBB.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Charles R. Harrell, Owner Mr. Wade Nix, Owner
LANDSCAPE DESIGNERS LANDSCAPE INSTALLATION LANDSCAPE LIGHTING LANDSCAPE MAINTENANCE LANDSCAPE MAINTENANCE LANDSCAPING, LAWN CARE, TREE CARE LAWN CARE LAWN SPRINKLER INSTALLATION & REPAIR OUTDOOR GRILL ISLAND PATIO & DECK BUILDERS PATIO & DECKS PATIO & WINDOW COVERS PATIO COVERS & ENCLOSURES PATIO, PORCH & DECK ENCLOSURES RAINWATER HARVESTING SYSTEMS RETAINING WALLS ARBORS & DECKS OUTDOOR KITCHENS, FIREPLACES & LIV. ROOMS OUTDOOR GRILLS, BBQ'S, SMOKERS SPRINKLER SYSTEM INSTALL/REPAIR DRAINAGE RETAINING WALL, NEW HOME LANDSCAPE CURBING DRAINAGE REPAIR LANDSCAPE WATER FEATURES RETAINING WALLS, NEW HOME LAWNCARE & LANDSCAPING CONTRACTORS - RETAINING WALL DECKS & FENCES DRAINAGE COMPANIES DRAINAGE CONTRACTORS DRAINAGE, FRENCH DRAINS IRRIGATION CONSULTANTS IRRIGATION DESIGN IRRIGATION INSTALLATION & SVC IRRIGATION, DRAINAGE & LAWN SPRINKLERS LANDSCAPE CONSULTATION LANDSCAPE CONTRACTORS Landscape Contractors - Installation LANDSCAPE DESIGN & INSTALLATION