BBB Business Review

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Description

Business Insurance:  Our commercial insurance solutions include general liability, workers compensation, commercial vehicle, leased auto, commercial property, equipment and professional liability. Our contractor clients appreciate our quick service when they request certificates
of insurance and construction bonds.

Church Insurance:  We have a long history devoted to serving the needs of congregations and other religious organizations throughout Texas. If you need to insure the church property or protect the
congregation with liability insurance, count on Texas American to guide your decisions based on decades of experience.

Personal Insurance: Whether you own a home, rent an apartment, need an umbrella policy or are adding a car or motorbike to your garage, we will help you compare quotes from multiple insurance providers.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Texas American Insurers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Texas American Insurers include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Texas American Insurers
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 15, 1999 Business started: 12/23/1986 in TX Business started locally: 12/23/1986 Business incorporated 12/23/1986 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Insurance
333 Guadalupe, Po Box 149104, Austin TX 78714
http://www.tdi.texas.gov
Phone Number: (800) 578-4677
ConsumerProtection@tdi.state.tx.us
The number is 737457.

Texas Department of Insurance
333 Guadalupe, Po Box 149104, Austin TX 78714
http://www.tdi.texas.gov
Phone Number: (800) 578-4677
ConsumerProtection@tdi.state.tx.us
The number is 824371.

Texas Department of Insurance
333 Guadalupe, Po Box 149104, Austin TX 78714
http://www.tdi.texas.gov
Phone Number: (800) 578-4677
ConsumerProtection@tdi.state.tx.us
The number is 870417.

Texas Department of Insurance
333 Guadalupe, Po Box 149104, Austin TX 78714
http://www.tdi.texas.gov
Phone Number: (800) 578-4677
ConsumerProtection@tdi.state.tx.us
The number is 752921.

Texas Department of Insurance
333 Guadalupe, Po Box 149104, Austin TX 78714
http://www.tdi.texas.gov
Phone Number: (800) 578-4677
ConsumerProtection@tdi.state.tx.us
The number is 3787.

Type of Entity

Corporation

Business Management
Ms. Vallori Nagel, CSR
Contact Information
Customer Contact: Ms. Vallori Nagel, CSR
Business Category

Insurance Services

Products & Services

Texas American Insurers sells the following brand(s): ACE INSURANCE GROUP, AETNA, ALLSTATE, AMERICAN STRATEGIC INSURANCE, ASSURANT HEALTH, BLUECROSS BLUESHIELD, BRISTOL WEST INSURANCE GROUP, ENCOMPASS, FIRST COMP, FOREMOST INSURANCE GROUP, GERMANIA INSURANCE, GUIDE ONE, HOMEOWNERS OF AMERICA, HUMANA, KEMPER, MERCURY INSURANCE GROUP, METLIFE, NATIONAL LLOYDS INSURANCE COMPANY, PHILADELPHIA INSURANCE , PROGRESSIVE, TEXAS MUTUAL, THE HARTFORD, THE REPUBLIC GROUP, TRAVELERS, UNITED FIRE GROUP, VICTORIA INSURANCE, ZURICH

Texas American Insurers offers the following product(s): Apartment/Habitational Insurance, Artisan Contractors Insurance, Auto Dealers Insurance, Auto/Car Insurance, Automotive Service & Repair Insurance, Bakery Insurance, Bar/Tavern Insurance, Beauty/Barber Shop Insurance, Bed & Breakfast Insurance, Boat PWC Insurance, Business Auto Insurance , Business/Commercial Auto Insurance, Business/Commercial Insurance, Catering Insurance, Commercial Property Insurance, Commercial Real Estate Insurance , Condo Association Insurance, Condominium Insurance, Contractors Liability Insurance, Event Insurance, Farmers Market Vendor Insurance, Health Insurance, HOA Insurance, Homeowners Insurance, Hospitality Insurance, Institutional/Church/School Insurance, Janitorial Insurance, Landscape Contractor Insurance, Lessors Risk Insurance, Life Insurance, Liquor Liability Insurance, Manufacturing Insurance, Mobile/Mfg Home Insurance, Motel/Hotel Insurance, Motorcycle Insurance, Personal Umbrella Insurance, Recreational Vehicle Insurance, Renters Insurance, Restaurant/Deli Insurance, Trucking Insurance, Wholesale/Distributor Insurance, Workers Comp Insurance

Method(s) of Payment
Check, Money order, some Credit Cards
Refund and Exchange Policy
n/a
Industry Tips
**** Insurance Buying Tips **** Insurance Claims

Customer Review Rating plus BBB Rating Summary

Texas American Insurers has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.