BBB Business Review
This Business is not BBB accredited
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From the company's promotional literature they state, "United Service Association for Health Care (USA+) is a healthcare benefits and consumer savings program offered through a group association membership. USA+ is NOT insurance nor is it meant to represent an insurance contract."
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for United Service Association for Health Care include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
State Board of Insurance - 800-252-3439 (in Texas only) 512-463-6169 (from out of state)
P.O. Box 149104, Austin TX 78714-9104
Phone Number: (512) 463-6169
Fax Number: (512) 475-1771
Type of Entity
Business ManagementMs. Mary Cranon, Executive Director
INSURANCE-LIFE MEDICAL DISCOUNT PLANS MEDICAL BENEFITS INSURANCE-HEALTH
Alternate Business NamesUSA For Health Care USA+
The company met with the BBB in January 2010 to discuss their pattern of complaint. The company agreed to provide scripts and recordings of "Welcome Calls" made to new members to discuss products terms and costs.
When purchasing benefits through this company, it is important consumers verify whether the products they are buying are insurance or not.
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Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview