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BBB Accredited Business since

HealthMarkets Insurance Agency

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Phone: (888) 870-8051 9151 Boulevard 26, N Richlnd Hls, TX 76180 http://www.healthmarkets.com/contact View Additional Web Addresses

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Description

HealthMarkets Insurance Agency understands the unique insurance needs of individuals and families. In fact, since 2010, HealthMarkets has helped enroll Americans in more than 1.1 million insurance policies.

Through our portfolio of plans from more than 120 recognized and trusted insurance carriers to meet your needs and our personal service, finding the right insurance that fits your needs and budget has never been easier.

Our product portfolio includes: Life | Health | Medicare | Supplemental | Long-Term Care | Retirement | Health & Wellness | Member Benefits

BBB Accreditation

A BBB Accredited Business since

BBB has determined that HealthMarkets Insurance Agency meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for HealthMarkets Insurance Agency include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 11 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 5
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

2 Customer Reviews on HealthMarkets Insurance Agency
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

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BBB file opened: July 20, 2012 Business started: 06/10/2009 in TX Business started locally: 06/10/2009 Business incorporated: 06/01/2009 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Board of Insurance - 800-252-3439 (in Texas only) 512-463-6169 (from out of state)
P.O. Box 149104, Austin TX 78714-9104
www.tdi.state.tx.us
Phone Number: (512) 463-6169
Fax Number: (512) 475-1771
ConsumerProtection@tdi.state.tx.us

Type of Entity

Corporation

Business Management
Mr. Michael (Mike) Z. Stahl, Senior Vice President Ms. Virginia A. DeTuro, Director Regulatory Affairs-Corporate Compliance
Contact Information
Customer Contact: Ms. Virginia A. DeTuro, Director Regulatory Affairs-Corporate Compliance
Principal: Mr. Michael (Mike) Z. Stahl, Senior Vice President
Business Category

INSURANCE INSURANCE - MEDICARE SERVICES INSURANCE AGENCY INSURANCE LIFE & HEALTH INSURANCE, MEDICAL HEALTH SUPPLEMENT INSURANCE-ACCIDENT & HEALTH INSURANCE-DENTAL INSURANCE-DISABILITY INSURANCE-HEALTH INSURANCE-LIFE INSURANCE-LONG TERM CARE INSURANCE-SENIOR PRODUCTS MEDICARE SUPPLEMENT

Alternate Business Names
Insphere Insurance Solutions, Inc.
Industry Tips
**** Insurance Buying Tips **** Insurance Claims
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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