BBB Accredited Business sinceFind a Location
BBB Business Reviews may not be reproduced for sales or promotional purposes.
HealthMarkets, Inc. is a privately
owned holding company with subsidiary companies focused on serving the
insurance needs of individuals (including Medicare beneficiaries), families and
small business. Subsidiaries of HealthMarkets, Inc. include insurance
underwriters – including The Chesapeake Life Insurance Company, The MEGA Life
and Health Insurance Company, Mid-West National Life Insurance Company of
Tennessee and HealthMarkets Insurance Company -- and the distribution company Insphere
Insurance Solutions, Inc. d/b/a HealthMarkets Insurance Agency.
HealthMarkets, Inc. is owned by a group of private equity investors including affiliates of The Blackstone Group, Goldman Sachs Capital Partners and DLJ Merchant Banking Partners, members of management and the company’s independent, licensed agents through the HealthMarkets, Inc. InVest Stock Ownership Plan.
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that HealthMarkets, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for HealthMarkets, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 7 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Licensing and Regulation
920 Colorado, Austin TX 78701
Phone Number: (800) 803-9202
Fax Number: (512) 463-9468
Type of Entity
Business ManagementMr. Kenneth (Ken) J. Fasola, President & CEO/Owner Ronnie Rahe, Consumer Affairs Manager Mr. Michael (Mike) Z. Stahl, Senior Vice President
Insurance Companies Insurance Services Health & Medical - General
Alternate Business NamesHealthMarkets Insurance Company
The following Government Agency(s) or Association(s) may be able to provide you additional information:
State Board of Insurance - 800-252-3439 (in Texas only) 512-463-6169 (from out of state) P.O. Box 149104, Austin TX 78714-9104 Phone Number: (512) 463-6169 Fax Number: (512) 475-1771 www.tdi.state.tx.us ConsumerProtection@tdi.state.tx.us
Industry Tips**** Insurance Buying Tips **** Insurance Claims Discount Medical Plans
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview