BBB Business Review

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This business is not BBB accredited.

Disability Help, Inc.

Additional Locations

Phone: (800) 670-6274 View Additional Phone Numbers 1227 W Magnolia Ave Ste 400, Ft Worth, TX 76104 http://www.disabilityhelpinc.com


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Description

Disability Help, Inc. provides non-attorney representation to assist individuals as they work through the complex application process for Supplemental Security Income (SSI) and/or Social Security disability benefits.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Disability Help, Inc. include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Disability Help, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Disability Help, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 11, 2013 Business started: 10/22/1998 in TX Business incorporated 10/22/1998 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Bar of Texas
1414 Colorado Street, Austin TX 78701
http://www.texasbar.com
Phone Number: 512.427.1463
Fax Number: 512.427.4100
lpm@texasbar.com

Business Management
Mr. James K Hopps, President Ms. Betsy Church, Vice President
Contact Information
Principal: Mr. James K Hopps, President
Business Category

Insurance Claim Processing Services Social Security Services Attorneys & Lawyers

Alternate Business Names
DHI Disability Help
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Social Security Office 800 772-1213 819 Taylor St, Fort Worth TX 76102 Phone Number: (817) 346-6373 www.ssa.gov

Additional Information

On October 2014, BBB initiated an investigation on the business due to the nature of the business' services. As of December 2014, no response has been received despite multiple attempts to obtain more information about their services and it's free evaluation process. 

Products & Services

Assistance in filing Social Security and SSI Disability claims
Answer Social Security questions
Represent claimants at hearings
Bilingual assistance
Provide in-service training ​speakers


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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.