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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Power Jack Foundation Repair include:
- Length of time business has been operating
- Response to 21 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||15|
|Total Closed Complaints||21|
Additional Complaint Information
Complaints processed by BBB on this company primarily concern repair and customer service issues. Specifically, consumers allege repairs performed by the company did not fix the problem, customer service was poor including calls not being returned, long delays were experienced in waiting for service, and referral promotions were not honored.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Type of Entity
Private Limited Company by Shares (LTD)
Business ManagementMr. Craig R. Powers, President/Owner Ms. Heather L Frank, Marketing Manager Mrs. Holli Younger, Office Manager
Foundation Repair & House Leveling Contractor - Crawl Space Foundation Contractors Concrete Repair/Leveling Foundation Inspection
Method(s) of Payment
Check, Money Order, Visa, MasterCard, American Express, Discover. Financing is also available.
Service AreaDallas-Fort Worth Metroplex
Alternate Business NamesP.J. Foundation, Inc. P.J.F.R. LTD
System Wide Accredited Business
Power Jack Foundation Repair, at its headquarters and all its company-owned locations throughout the United States and Canada is a BBB Accredited Business. This means they support BBB's services to the public and meet BBB Accreditation standards everywhere they do business. A BBB Accredited Business since 5/14/2014.
Industry Tips**** Foundations Foundation repair
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview