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A BBB Accredited Business since
BBB has determined that Power Jack Foundation Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Power Jack Foundation Repair include:
- Length of time business has been operating
- Response to 14 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||12|
|Total Closed Complaints||14|
Additional Complaint Information
Complaints processed by the BBB on this company primarily concern repair and customer service issues. Specifically, consumers allege repairs performed by the company did not fix the problem, customer service was poor including calls not being returned, long delays were experienced in waiting for service, and referral promotions were not honored.
The BBB has noted a recent increase in complaints filed on the business. The company has been invited to meet with the BBB to discuss the pattern and volume of their complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Type of Entity
Business ManagementMr. Craig R. Powers, President/Owner
Alternate Business NamesP.J. Foundation, Inc. P.J.F.R. LTD
System Wide Accredited Business
Power Jack Foundation Repair, at its headquarters and all its company-owned locations throughout the United States and Canada is a BBB Accredited Business. This means they support BBB's services to the public and meet BBB Accreditation standards everywhere they do business. A BBB Accredited Business since 5/14/2014.
Industry Tips**** Foundations Foundation repair
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview