BBB Business Review

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This business is not BBB accredited.

Home Savers Foundation Repair, Inc.

Find a Location

Phone: (817) 590-2488 Fax: (214) 853-5515 View Additional Phone Numbers 5601 Bridge St Ste 300, Ft Worth, TX 76112 http://www.fortworthhsfoundationrepair.com

! Home Savers Foundation Repair, Inc. is Believed to Be Out of Business !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.


Customer Complaints Summary Read complaint details

51 complaints closed with BBB in last 3 years | 33 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 11
Problems with Product/Service 40
Total Closed Complaints 51

Additional Complaint Information

BBB files indicate that this business has a pattern of complaints concerning warranties, repair and billing issues.

Specifically, complainants allege difficulty getting in contact with the business.  Complainants allege their homes incurred damages as a result of measuring inaccuracies and lack of attention to detail. Complainants further allege that their Lifetime Warranties are not being honored with one consumer stating "...with my lifetime warranty they are telling me that I need to pay for the work a second time."

BBB has attempted to contact the business regarding the pattern of complaints however, mail was returned as "Undelivered- Return to Sender." Complainants state attempts to reach the business with one saying "I have made repeated attempts, via leaving messages on the "repair/warranty" number for Home Savers Foundation Repair in addition to sending 2 certified letters to this company with no return phone calls...".  BBB attempted to contact business via phone number 817-590-2488.  Telephone number is no longer registered to this business.

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Home Savers Foundation Repair, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: October 07, 2011 Business started: 11/24/1980 in TX Business started locally: 11/24/1980 Business incorporated 11/24/1980 in TX
Type of Entity

Corporation

Business Management
Mr. Cary Spector, President/Owner
Contact Information
Principal: Mr. Cary Spector, President/Owner
Business Category

Foundation Contractors

Out of Business

On September 22, 2014, owner, Cary Spector, passed away and business is presumed to be OUT OF BUSINESS.

 

 

Industry Tips
Foundation repair
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.