BBB Business Review

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BBB Accredited Business since

Granite Foundation Repair Inc

Additional Locations

Phone: (817) 953-2787 Fax: (972) 559-1763 View Additional Phone Numbers 5211 Boyd Blvd Ste A, Rowlett, TX 75088 View Additional Email Addresses

Click for BBB Rating on Granite Foundation Repair Inc

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Betty and Jim Oursler founded Granite Foundation Repair with one goal in mind – to build a foundation repair company people could count on. This simple concept has helped us grow to be one of the most respected foundation repair companies in Dallas/Ft. Worth, Texas. Granite Foundaton Repair specializes in residential foundation repair, apartment foundation repair, commercial concrete slab and pier-and-beam foundations – and in taking care of our customers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Granite Foundation Repair Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

View BBB Rating for Granite Foundation Repair, Inc.'s headquarter's.

BBB Complaint Information

Find aggregate BBB complaint information for Granite Foundation Repair Inc. BBB serving Dallas and Northeast Texas has the full report as that BBB handles all complaints for Granite Foundation Repair Inc.

Additional Information

BBB file opened: January 14, 2010 Business started: 11/14/2003 in TX Business started locally: 11/14/2003 Business incorporated 01/01/2004 in TX
Type of Entity


Business Management
JIM OURSLER, PRESIDENT Ms. Kristin Harris, Customer Service Manager
Contact Information
Customer Contact: Ms. Kristin Harris, Customer Service Manager
Business Category

Foundation Contractors Drainage Contractors

Products & Services

Granite Foundation Repair Inc offers the following product(s): Drainage, Foundation Repair, Root Barrier

Method(s) of Payment
MC, Visa, Discover, Amex, Cash, Financing
Refund and Exchange Policy
Customer satisfaction is our goal. 
Alternate Business Names
Granite Foundation Repair, Inc.
Industry Tips
Foundation repair

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.