BBB Business Review

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BBB Accredited Business since

Accurate Foundation Repair

Find a Location

Phone: (817) 561-9339 Fax: (817) 561-1883 View Additional Phone Numbers 5001 Sun Valley Dr, Fort Worth, TX 76119

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Accurate Foundation Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Accurate Foundation Repair include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 2
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Accurate Foundation Repair
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: July 13, 2005 Business started: 09/28/2004 in TX Business started locally: 09/28/2004 Business incorporated 09/28/2004 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Sandy Johnson, Office Manager Mr. William (Bill) C. Thomas, President/Owner
Contact Information
Principal: Ms. Sandy Johnson, Office Manager
Principal: Mr. William (Bill) C. Thomas, President/Owner
Business Category

Foundation Contractors

Alternate Business Names
Accurate Foundation Repair, L.L.C. AFR Foundation Repair, L.L.C. L&L Foundation & House Leveling
System Wide Accredited Business

Accurate Foundation Repair, at its headquarters and all its company-owned locations throughout the United States and Canada is a BBB Accredited Business.  This means they support BBB's services to the public and meet BBB Accreditation standards everywhere they do business.  A BBB Accredited Business since 7/7/2005.

Industry Tips
Foundation repair

Customer Review Rating plus BBB Rating Summary

Accurate Foundation Repair has received 4.34 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.