BBB Business Review

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This business is not BBB accredited.

SANTANDER CONSUMER USA INC

Additional Locations

Phone: (800) 879-9756 View Additional Phone Numbers 1010 West Mockingbird Lane, Dallas, TX 75247 http://www.santanderconsumerusa.com


Click for BBB Rating on SANTANDER CONSUMER USA INC

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


BBB Complaint Information

Find aggregate BBB complaint information for SANTANDER CONSUMER USA INC. BBB serving Dallas and Northeast Texas has the full report as that BBB handles all complaints for SANTANDER CONSUMER USA INC.


Additional Information

BBB file opened: August 28, 2002 Business started: 09/01/1985 Business started locally: 09/01/1985 Business incorporated 10/30/2009 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Consumer Credit Commissioner

www.occc.state.tx.us/cgi-bin/search/search.cgi
Phone Number: (512) 936-7600

Texas Department of Banking
2601 N. Lamar Blvd, Austin TX 78705
http://www.banking.state.tx.us
Phone Number: (512) 475-1300
Fax Number: 512-475-1313
open.records@dob.texas.gov

Type of Entity

Corporation

Contact Information
Customer Contact: Mr. Chaye Neal-Jones, Corporate Paralegal
Business Category

Financing Financial Services Loans

Alternate Business Names
BOS (USA) DRIVE INC
Industry Tips
**** Fair Debt Collection Debt Consolidation Financial Planners Payday Loan
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.