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This Business is not BBB accredited

UNION WORKERS CREDIT SERVICES INC

Additional Locations

Phone: (877) 835-0969 Fax: (214) 905-3250 View Additional Phone Numbers PO Box 955003, Fort Worth, TX 76155 http://www.unionworkerscreditservices.com ! There is an alert on UNION WORKERS CREDIT SERVICES INC !

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Description

For a fee, this firm offers a credit card that can only be used in their merchandise catalogue. It is not a major credit card. According to the company they state" Union Workers Credit Services offer their members several direct and discount benefits".

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for UNION WORKERS CREDIT SERVICES INC include:

  • 480 complaints filed against business
  • 1 complaint filed against business that was not resolved
  • Government action(s) against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints


Customer Complaints Summary Read complaint details

480 complaints closed with BBB in last 3 years | 152 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 296
Billing/Collection Issues 4
Delivery Issues 34
Guarantee/Warranty Issues 6
Problems with Product/Service 140
Total Closed Complaints 480

Additional Complaint Information

BBB files indicate that this business has a pattern of complaints concerning Advertising, Sales, and Services Issues.  Specifically, complaints allege consumers receive an advertisement alleging for $37 they have been pre-approved for a platinum credit card membership with a guaranteed $10,000 credit limit valid exclusively toward all credit purchases from credit providers.  What the consumer receives in the mail is a paper card  and a magazine to order from.  Consumers are not told the card received is not a major credit card and can only be used to purchase the company's merchandise.  Complaints allege difficulty reaching the company at the telephone numbers provided.

The business states on their advertisement "You have been approved for this platinum card membership offer because you satisfied certain consumer criteria.  Visa and MasterCard are registered trademarks of Visa International and MasterCard, Inc. respectively, and are unaffiliated with this offer or UWCS.  Credit amount referenced herein shall not be construed to function as any type of multi-purpose credit card and is exclusively applicable for credit purchases from UWCS."  The business responds to complaints by offering refunds.

On August 2, 2012, the BBB sent certified correspondence to Union Workers Credit Services Inc. requesting their voluntary cooperation in eliminating the pattern of customer complaints.  The BBB has not received a response.

Customer Reviews Summary Read customer reviews

46 Customer Reviews on UNION WORKERS CREDIT SERVICES INC
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 1
Negative Experience 42
Total Customer Reviews 46

Additional Information

top
BBB file opened: April 28, 2005 Business started: 03/21/2005 Business started locally: 03/21/2005 Business incorporated: 03/21/2005 in DE
Type of Entity

Corporation

Contact Information
Principal: Joe Malazzo, President
Business Category

CREDIT CARDS & PLANS BUYING CLUB, GROUP PURCHASING ORGANIZATION CREDIT CARD SERVICES

Alternate Business Names
CCS union workers credit service UNION WORKERS ADVANTAGE Union Workers Credit Services UWCS
Additional Information

The Better Business Bureau contacted the company to ask them what "union" they were affiliated with. Union Workers CreditServices responded by stating "We are not affiliated with a "union."In fact, we never represent or state that we are affiliated with any"union." Our name refers in part to the fact we provide services tounion workers."The company further states "As part of the many benefits we offer,our members automatically become part of "Privileged Card International."Part of the benefits flowing from being a member of Privilege CardInternational is substantial discounts off motels, hotels and resortsthroughout the United States and world, and assistance in receivingthe lowest airfare, cruise prices and car rentals. All of thoseMembership benefits are described in detail in the Membershipfulfillment package all Union Workers' members receive and atour website."

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Government Action information involving this business is included in this report.