BBB Business Review
This Business is not BBB accredited
UNION WORKERS CREDIT SERVICES INCAdditional Locations
Phone: (877) 835-0969 Fax: (214) 905-3250 View Additional Phone Numbers PO Box 955003, Fort Worth, TX 76155 ! There is an alert on UNION WORKERS CREDIT SERVICES INC !
BBB Business Reviews may not be reproduced for sales or promotional purposes.
For a fee, this firm offers a credit card that can only be used in their merchandise catalogue. It is not a major credit card. According to the company they state" Union Workers Credit Services offer their members several direct and discount benefits".
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for UNION WORKERS CREDIT SERVICES INC include:
- 480 complaints filed against business
- 1 complaint filed against business that was not resolved
- Government action(s) against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||140|
|Total Closed Complaints||480|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints concerning Advertising, Sales, and Services Issues. Specifically, complaints allege consumers receive an advertisement alleging for $37 they have been pre-approved for a platinum credit card membership with a guaranteed $10,000 credit limit valid exclusively toward all credit purchases from credit providers. What the consumer receives in the mail is a paper card and a magazine to order from. Consumers are not told the card received is not a major credit card and can only be used to purchase the company's merchandise. Complaints allege difficulty reaching the company at the telephone numbers provided.
The business states on their advertisement "You have been approved for this platinum card membership offer because you satisfied certain consumer criteria. Visa and MasterCard are registered trademarks of Visa International and MasterCard, Inc. respectively, and are unaffiliated with this offer or UWCS. Credit amount referenced herein shall not be construed to function as any type of multi-purpose credit card and is exclusively applicable for credit purchases from UWCS." The business responds to complaints by offering refunds.
On August 2, 2012, the BBB sent certified correspondence to Union Workers Credit Services Inc. requesting their voluntary cooperation in eliminating the pattern of customer complaints. The BBB has not received a response.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||46|
Type of Entity
CREDIT CARDS & PLANS BUYING CLUB, GROUP PURCHASING ORGANIZATION CREDIT CARD SERVICES
Alternate Business NamesCCS union workers credit service UNION WORKERS ADVANTAGE Union Workers Credit Services UWCS
The Better Business Bureau contacted the company to ask them what "union" they were affiliated with. Union Workers CreditServices responded by stating "We are not affiliated with a "union."In fact, we never represent or state that we are affiliated with any"union." Our name refers in part to the fact we provide services tounion workers."The company further states "As part of the many benefits we offer,our members automatically become part of "Privileged Card International."Part of the benefits flowing from being a member of Privilege CardInternational is substantial discounts off motels, hotels and resortsthroughout the United States and world, and assistance in receivingthe lowest airfare, cruise prices and car rentals. All of thoseMembership benefits are described in detail in the Membershipfulfillment package all Union Workers' members receive and atour website."