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BBB Charity Review for
Gladney Center

A BBB Accredited Charity since 1/30/2012

 

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The information in this report has either been provided by the charity, or has been compiled by BBB from other sources.

Charity Contact & Profile

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Business Name:
Business Address: 6300 John Ryan Dr
Fort Worth, TX 76132
See the location on a Mapquest Map
See the location on a Google Map
Local Business Start Date: 1/1/1987
Principal:
Frank Garrott, CEO/President
Phone Number:
(817) 922-6000
Fax Number:
(817) 922-5956
Email Address:
Type of Business:
CHARITY SOLICITING LOCALLY
ADOPTION SERVICES
CHARITY SOLICITING NATIONALLY
Primary Email: natalie.bowen@gladney.org
Website Address:

Evaluation Conclusions

This organization has been evaluated in relation to the 20 Better Business Bureau Standards for Charitable Accountability. This organization meets all those standards.

Mission

"to provide loving homes for children, a caring environment for birth parents, supportive services for Gladney families and adoptees, and assistance to orphans and vulnerable children throughout the world."



Programs

For adoptive parents, it offers:

  • Intercountry and domestic adoption programs
  • A caring and experienced casework staff
  • Guidance, support, and education about adoption
  • Thorough and knowledgeable legal services
  • Access to parent support groups nationwide
  • Openness and flexibility in the adoption process
  • Permanent maintenance of vital adoption records
  • Parenting education
  • Home study and post adoption services

 

For birthmothers, it offers:

  • Openness and flexibility in the adoption process
  • Input into the selection of adoptive parents
  • A caring and experienced casework staff
  • A residential maternity home option for birthmothers who choose to live in our on-campus dorm during their pregnancy
  • A community option for birthmothers who choose to continue living at home during their pregnancy
  • Private medical care
  • Individual, peer, and group therapy opportunities
  • Thorough legal services by staff attorney experienced in adoption law
  • Educational and occupational training opportunities through our Next Steps Program
  • Post adoption services
  • Access to post adoption support groups for birthparents

 

For birthfathers, it offers:

  • Openness and flexibility in the adoption process
  • Input into the selection of adoptive parents
  • Access to adoption caseworkers
  • Access to post adoption services
  • Access to post adoption support groups for birthparents


For adopted persons, it offers:

  • Comprehensive post adoption services
  • Support, education, and campus tours
  • Permanent maintenance of vital adoption records
  • Sharing of information between adoptive parties, if requested
  • A mutual-consent voluntary registry, after age 18, when requested by both parties


Governance

Board Size:36
Paid Staff:101

Fundraising Methods

Direct mail appeals, invitations to fund raising events, print advertisements (newspapers, magazines, etc), grant proposal(s), planned giving, internet appeals, and membership appeals.



Financial Summary

According to the Audited Financials for the Fiscal Year ended 8/31/2013:

Total Income $12,216,031.00
Total Expenses $11,453,785.00
Gain/Loss for the Year $762,246.00

Expense Breakdown
Item Amount % of Expenses
Programs $9,175,516.00 80.11%
Fund Raising $843,165.00 7.36%
Administrative $1,435,104.00 12.53%
Miscellaneous $0.00 0.00%

Income Breakdown
Item Amount % of Income
Contributions $3,140,597.00 25.71%
Program Service Revenue $6,298,279.00 51.56%
Special Events $284,362.00 2.33%
Dividends $2,496,299.00 20.43%
Other ($3,506.00) -0.03%

This report is not to be used for fundraising or promotional purposes.

Additional Information




Customer Complaint History

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BBB has processed no customer complaints on this charity in its three year reporting period.

Government Action(s)

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BBB has no information regarding government actions at this time.

Advertising Review

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BBB has no information regarding advertising review at this time.

Industry Tips

Tips for charitable giving


Ten Tips for Better Giving
Most charities are honest and ethical, but questionable solicitors are counting on the fact that you won't bother to check out the charity before you give. Here is some basic wise giving advice: 

1. Watch out for similar names.
As there are many charities raising funds for similar causes, some charity names sound the same. Be sure to look at the name carefully, because the charity soliciting you may not be the one you have in mind. 

2. Do not be pressured to make an immediate gift.
Be wary of solicitors that demand an 'on the spot' donation. Charities should welcome your gift whenever you want to send it. 

3. Question vague appeals.
Appeals should clearly identify the charity's programs. Watch out for appeals that are strong on identifying a problem, but weak on describing what specifically the charity intends to do about it. 

4. Do not give out personal information to phone solicitors.
Don't give out credit card numbers, checking account numbers or any other personal information to unknown telephone solicitors. 

5. Do not give cash.
Write a check out to the charity's full official name, not to an individual or third party that may be collecting the donation. 

6. Keep records of your donations (receipts, canceled checks and bank statements) so you can document your charitable giving at tax time. (Note: The IRS requires donations of $250 or more to be substantiated through a written receipt from the charity.) 

7. If you want a deduction, make sure the organization is a charity.
There are many different types of soliciting nonprofit organizations. Most appeals will indicate if the organization is eligible to receive gifts deductible as charitable contributions. (To be sure, review the list of organizations in IRS Publication 78 or ask the charity for a copy of its tax exempt status determination letter.) 

8. Don't hesitate to ask the charity for written information on its programs and finances.
This tip can be particularly helpful in responding to phone appeals from charities that interest you. 

9. To verify if a charity is registered to solicit, contact your state government.
In most cases, this will be the state's office of the attorney general. Remember that the state registration does not mean 'approval', it means the group has filed the appropriate forms. 

10. Report bad practices.
Contact your Better Business Bureau and your state's Attorney General office about solicitation problems. 


Better Business Bureau Standards for Charitable Accountability

1. A board of directors that provides adequate oversight of the charity's operations and its staff. 

2. A board of directors with a minimum of five voting members. 

3. A minimum of three evenly spaced meetings per year of the full governing body with a majority in attendance, with face-to-face participation. 

4. Not more than one or 10% (whichever is greater) directly or indirectly compensated person(s) serving as voting member(s) of the board. Compensated members shall not serve as the board's chair or treasurer. 

5. No transaction(s) in which any board or staff members have material conflicting interests with the charity resulting from any relationship or business affiliation. 

6. Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission. 

7. Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions. 

8. Spend at least 65% of its total expenses on program activities. 

9. Spend no more than 35% of related contributions on fund raising. Related contributions include donations, legacies and other gifts received as a result of fund raising efforts. 

10. Avoid accumulating funds that could be used for current program activities. To meet this standard, the charity's unrestricted net assets available for use should not be more than three times the size of the past year's expenses or three times the size of the current  year's budget, whichever is higher. 

11. Make available to all, on request, complete annual financial statements prepared in accordance with generally accepted accounting principles. 

12. Include in the financial statements a breakdown of expenses (e.g., salaries, travel, postage, etc.) that shows what portion of these expenses was allocated to program, fund raising, and administrative activities. 

13. Accurately report the charity's expenses, including any joint cost allocations, in its financial statements. 

14. Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration. 

15. Have solicitations and informational materials, distributed by any means, that are accurate, truthful and not misleading, both in whole and in part. 

16. Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets. 

17. Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990. 

18. Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, and 

19. Clearly disclose how the charity benefits from the sale of products or services (i.e., cause-related marketing) that state or imply that a charity will benefit from a consumer sale or transaction. Such promotions should disclose, at the point of solicitation: (a) the actual or anticipated portion of the purchase price that will benefit the charity (e.g., 5 cents will be contributed to abc charity for every xyz company product sold), (b) the duration of the campaign (e.g., the month of October), (c) any maximum or guaranteed minimum contribution amount (e.g., up to a maximum of $200,000). 

20. Respond promptly to and act on complaints brought to its attention by the BBB Wise Giving Alliance and/or local Better Business Bureaus about fund raising practices, privacy policy violations and/or other issues. 


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Report as of: 7/31/2014
Copyright © 2014 Better Business Bureau®, Inc. serving Tarrant, Johnson, Hood, Somervell, Wise, Parker, Erath and Palo Pinto Counties

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