BBB Business Review

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BBB Accredited Business since

Echo Companies

Additional Locations

Phone: (800) 468-8239 Fax: (817) 483-3130 View Additional Phone Numbers 9314 W Jefferson Blvd, Dallas, TX 75211 View Additional Email Addresses

Click for BBB Rating on Echo Companies

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Echo Companies meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Echo Companies. BBB serving Dallas and Northeast Texas has the full report as that BBB handles all complaints for Echo Companies.

Additional Information

BBB file opened: June 26, 2008 Business started: 09/09/1985 in TX Business started locally: 09/09/1985 Business incorporated 07/05/2011 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Transportation
125 East 11th Street, Austin TX 78701
Phone Number: (800) 558-9368

Type of Entity

Limited Partnership (LP)

Business Management
Mr. Christopher (Chris) M. Jarrard, President/Owner Mr. Thom Fox, Vice President Mr. Tanner West, CFO
Contact Information
Customer Contact: Mr. Thom Fox, Vice President
Principal: Mr. Christopher (Chris) M. Jarrard, President/Owner
Business Category

Bus Lines Buses - Charter & Rental Transportation Services

Alternate Business Names
Buses By Bill Echo Tours & Charters, L.P. Echo Transportation Echo Transportation Solution GGE Trailways Gotta Go Express Frontier Trailways Gotta Go Tours By Patti Gotta Go Trailways

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.