BBB Business Review

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This business is not BBB accredited.

Century Floors

Phone: (817) 337-0444 View Additional Phone Numbers 1540 Keller Pkwy Ste 125, Keller, TX 76248 http://www.centuryfloorsdfw.com


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Description

Century Floors has exercised both its passions for innovation and its uncompromising commitment to quality and service. The result has been a company with a fine reputation in the flooring industry and whose name has become synonymous with exceptional quality, value and reliability. Century Floors is committed to providing consumers with the best products to enhance any home. Century floors enabling lower pricing to you, the consumer. At any given time, We stock flooring from manufacturers of hardwood, laminate, carpet, tile & stone and even vinyl. Today, we are more than just a flooring company, with one of the largest and best trained labor forces in the state, you can be confident that every flooring application is completed with meticulous attention to detail and with unyielding pride. Our mission is to work as a team with our customers, not just as a service provider but as a business partner committed to supporting their project with our experience, expertise and dedication to excellence. We endeavor to treat our vendors fairly and with respect. Our goal is to provide rewarding careers for our employees. We strive for continuous improvement in everything we do. We always put the customer first. In an industry where reliability, productivity and responsiveness are essential, Century Floors is “a cut above” the competitors. At Century floors we understand that our future is based on our performance and we will never over promise or under estimate the complexity of your job. At Century Floors, we make your shopping experience a memorable one and handle each Client with the outmost care. Whether you’re visiting our showroom, or having one of our professional sales consultants come to you, customer comfort and satisfaction is our priority. When it comes to your flooring experience, Century floors are your premier choice for all your flooring needs. At Century Floors we offer a full range of flooring products and services to meet your needs. We bring the showroom to you! In the comfort of your home. Please visit our Designer showroom to explore an endless possibility of unique flooring products. We make the shopping easy and more enjoyable than ever before. We know it’s important for you to have a beautiful floor you can enjoy for the ages. We also offer other design services to enhance your home and compliment your new floors. Just let one of our knowledgeable sales staff knows what you’re looking for. Our Showroom offers almost any type of flooring you could want in your home. We offer Wood, Laminate, Stone, Tile, Vinyl, and Carpet & Area rugs. We feature a variety of products in which we take great pride in giving you the utmost quality products in the industry. We back every manufactures product to its fullest. Be rest assured that you will have total satisfaction with our vast selections. Endless choices with hundreds of textures, colors, blends and applications available from Century floors reaching far beyond industry standards. In addition to our spectacular selection we offer commercial flooring and outdoor-appropriate flooring choices.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Century Floors include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Century Floors
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 12, 2013 Business started: 12/14/2010 in TX Business started locally: 12/14/2010
Type of Entity

Sole Proprietorship

Business Management
Aysar Alba, owner
Contact Information
Principal: Aysar Alba, owner
Business Category

Building Materials Carpet & Rug Dealers - New Carpet & Rug Repair Carpet Layers Concrete Contractors Home Improvements Contractors - Flooring Draperies & Curtains - Retail & Custom Fireplaces Floor Laying, Refinishing & Resurfacing Floor Materials - Retail Floor Waxing, Polishing & Cleaning Tile - Non-Ceramic - Contractors & Dealers Granite Contractor - Insulation Marble & Granite Installation, Stonework Fabrication Marble - Natural Wood Finishing

Method(s) of Payment
Credit cards, checks, cash, finance

Customer Review Rating plus BBB Rating Summary

Century Floors has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.