BBB Business Review

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BBB Accredited Business since

Vick Autosports, Inc.

Phone: (817) 483-9933 Fax: (817) 483-1104 View Additional Phone Numbers 5200 Vesta Farley Rd, Fort Worth, TX 76119 http://www.vickauto.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Vick Autosports, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Vick Autosports, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Vick Autosports, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 31, 2009 Business started: 01/19/1989 in TX Business started locally: 01/19/1989 Business incorporated 01/19/1989 in TX
Type of Entity

Corporation

Business Management
Mr. Jerry L. Phillips, Owner Mr. Kenneth (Ken) M. Tubman, President/Owner
Contact Information
Principal: Mr. Jerry L. Phillips, Owner
Business Category

Auto Repair & Service Auto Parts & Supplies - New

Alternate Business Names
VAS
Additional Information

Per the company’s website www.vickauto.com:   “If we ship you a defective item, call for a Return Merchandise Authorization (RMA) number. Return the item within 30 days, along with a copy of your invoice, for a refund or exchange. We ask that you use UPS whenever possible for your returned merchandise. Prepay and insure the package. Be sure to save the receipt.”   “…specifying the part that will work on your specific car can be confusing. As the largest importer and distributor of parts for Italian car parts in North America, we have thousands of items on our shelves and with any operation we will occasionally pull a part from the wrong shelf. Or a part number may be incorrectly entered on paper work by VAS staff or the purchase.”   “Regardless of cause, call for a Return Merchandise Authorization (RMA) number. Return the item in re-sellable condition within 30 days, along with a copy of your invoice, for a refund or exchange on the part.”

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.