BBB Business Review
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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Vick Autosports, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Vick Autosports, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Jerry L. Phillips, Owner Mr. Kenneth (Ken) M. Tubman, President/Owner
AUTO REPAIR & SERVICE AUTO PARTS AND SERVICE
Alternate Business NamesVAS
Per the company’s website www.vickauto.com: “If we ship you a defective item, call for a Return Merchandise Authorization (RMA) number. Return the item within 30 days, along with a copy of your invoice, for a refund or exchange. We ask that you use UPS whenever possible for your returned merchandise. Prepay and insure the package. Be sure to save the receipt.” “…specifying the part that will work on your specific car can be confusing. As the largest importer and distributor of parts for Italian car parts in North America, we have thousands of items on our shelves and with any operation we will occasionally pull a part from the wrong shelf. Or a part number may be incorrectly entered on paper work by VAS staff or the purchase.” “Regardless of cause, call for a Return Merchandise Authorization (RMA) number. Return the item in re-sellable condition within 30 days, along with a copy of your invoice, for a refund or exchange on the part.”