BBB Business Review

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BBB Accredited Business since

Ray's Transmission

Phone: (817) 923-3041 View Additional Phone Numbers 9604 South Fwy, Fort Worth, TX 76140 http://www.raystransmission.com



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Description

Rays Transmissions and repair is a family owned business currently owned by Dan Parra. Services provided at Ray's Transmissions include services for Individuals and for businesses requiring fleet maintenance. We specialize in automotive and transmission repairs, we provide bumper to bumper inspections and so much more.

Our Services
Complete Computer Diagnostics
Complete Safety Analysis
Drivability Problems
Oil Changes
Emission Repair Facility
Air Conditioning Service
Electrical Systems
Fleet Maintenance
Engine Work


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ray's Transmission meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ray's Transmission include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ray's Transmission
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 01, 1983 Business started: 01/01/1975 in TX Business started locally: 01/01/1975 Business incorporated 01/18/1980 in TX
Type of Entity

Corporation

Business Management
Mr. Daniel (Dan) M. Parra, President/Owner
Contact Information
Principal: Mr. Daniel (Dan) M. Parra, President/Owner
Business Category

Auto Repair & Service Auto Air Conditioning Equipment Transmissions - Automobile

Hours of Operation
M: 7:30 AM - 5:30 PM
T: 7:30 AM - 5:30 PM
W: 7:30 AM - 5:30 PM
Th: 7:30 AM - 5:30 PM
F: 7:30 AM - 5:30 PM
S: 8:00 AM - 3:30 PM
Su: Closed
Service Area
Arlington, Azle, Bedford, Colleyville, Crowley, Euless, Everman, Forest Hill, Fort Worth, Grapevine, Haltom City, Haslet, Hurst, Keller, Kennedale, Lake Worth, Mansfield, North Richland Hills, Pantego, Rendon, Richland Hills, Saginaw, Southlake, Watauga, White Settlement, etc.
Alternate Business Names
Ray's Automatic Transmission, Inc. Ray's Automatic Transmission, Inc. #2 Rays Transmission
Additional Information

formerly known as: DON'S TIRE & AUTOMOTIVE

Industry Tips
automotive engine repair
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.