BBB Business Review

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BBB Accredited Business since

Smart Auto Leasing, LLC

Phone: (972) 827-9400 Fax: (972) 827-9399 View Additional Phone Numbers 2101 Gateway Dr, Irving, TX 75038 http://www.smartautoleasing.com


Click for BBB Rating on Smart Auto Leasing, LLC

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Smart Auto Leasing, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Smart Auto Leasing, LLC. BBB serving Dallas and Northeast Texas has the full report as that BBB handles all complaints for Smart Auto Leasing, LLC.


Additional Information

BBB file opened: March 06, 2013 Business started: 01/01/1960 in TX Business started locally: 01/01/1960 Business incorporated 11/16/2011 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Motor Vehicles
4000 Jackson Ave, Austin TX 78731
http://www.txdmv.gov
Phone Number: (888) 368-4689
Fax Number: (512) 465-4129
The number is P118307.

Texas Office of Consumer Credit Commissioner
2601 N Lamar Blvd, Austin TX 78705
http://occc.texas.gov
Phone Number: (512) 936-7600
The number is 63858.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jeffrey (Jeff) C. Neal, Vice President/Owner Ms. Rebecca Ann, Customer Service Manager Mr. Thomas (Tom) R. Durant, President/Owner Mr. Jay S. Wimmer, Vice President/Owner
Contact Information
Customer Contact: Ms. Rebecca Ann, Customer Service Manager
Principal: Mr. Jeffrey (Jeff) C. Neal, Vice President/Owner
Business Category

Auto Renting & Leasing Leasing Service Auto Dealers - Used Cars

Industry Tips
Automobile sales
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.