BBB Business Review

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BBB Accredited Business since

PAACO AUTOMOTIVE GROUP, L.P.

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Phone: (866) 278-7106 Fax: (817) 635-2001 View Additional Phone Numbers 3200 E Randol Mill Rd, Arlington, TX 76011 http://www.paaco.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that PAACO AUTOMOTIVE GROUP, L.P. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for PAACO AUTOMOTIVE GROUP, L.P. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on PAACO AUTOMOTIVE GROUP, L.P.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: February 01, 1993 Business started: 01/01/1990 in TX Business started locally: 01/01/1990 Business under new ownership as of: 09/28/2001 Business incorporated 09/28/2001 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Transportation
125 East 11th Street, Austin TX 78701
http://www.txdot.gov
Phone Number: (800) 558-9368
The number is P53827.

Texas Department of Transportation
125 East 11th Street, Austin TX 78701
http://www.txdot.gov
Phone Number: (800) 558-9368
The number is P106189.

Texas Department of Transportation
125 East 11th Street, Austin TX 78701
http://www.txdot.gov
Phone Number: (800) 558-9368
The number is P57178.

Texas Department of Transportation
125 East 11th Street, Austin TX 78701
http://www.txdot.gov
Phone Number: (800) 558-9368
The number is P57220.

Texas Department of Transportation
125 East 11th Street, Austin TX 78701
http://www.txdot.gov
Phone Number: (800) 558-9368
The number is P51695.

Texas Department of Transportation
125 East 11th Street, Austin TX 78701
http://www.txdot.gov
Phone Number: (800) 558-9368
The number is P109107.

Texas Department of Transportation
125 East 11th Street, Austin TX 78701
http://www.txdot.gov
Phone Number: (800) 558-9368
The number is P55647.

Type of Entity

Limited Partnership (LP)

Business Management
Mr. Larry W. Lange, President/Owner Ms. Veronica Contreras, Office Manager Mr. Ted Lange, Vice President Ms. Teresa Saul, Internal Auditor
Contact Information
Principal: Mr. Larry W. Lange, President/Owner
Customer Contact: Ms. Teresa Saul, Internal Auditor
Business Category

Auto Dealers - Used Cars

Alternate Business Names
PAACO AUTO GROUP
Industry Tips
Automobile sales

Customer Review Rating plus BBB Rating Summary

PAACO AUTOMOTIVE GROUP, L.P. has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.