BBB Accredited Business sinceAdditional Locations
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A BBB Accredited Business since
BBB has determined that Novak Motors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Novak Motors include:
- 5 complaint(s) filed against business
Factors that raised the rating for Novak Motors include:
- Length of time business has been operating
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Motor Vehicles
4000 Jackson Ave, Austin TX 78731
Phone Number: (888) 368-4689
Fax Number: (512) 465-4129
The number is P111494.
Type of Entity
Limited Partnership (LP)
Business ManagementMr. Jim D. Calvert, President/CEO/Owner Mr. Sam Smith, General Manager - Bedford Mr. Joe Coreno, Director of Vehicle Remarketing Mr. Gino D'Ambrosio, Internet Sales Manager Ms. Amy Doberman, Director of Sales/Finance Mr. Chris Meagher, Director of Sales/Marketing Mr. Joe Messina, Director of Operations Mr. Don Porter, Vice President/COO
Auto Dealers - Used Cars
Alternate Business NamesEndtrust Automotive Services, L.P. Endtrust Lease End Services, LLC
Industry TipsAutomobile sales
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview