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A BBB Accredited Business since
BBB has determined that Five Star Ford - North Richland Hills meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Five Star Ford - North Richland Hills include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Motor Vehicles
4000 Jackson Ave, Austin TX 78731
Phone Number: (888) 368-4689
Fax Number: (512) 465-4129
The number is P33064.
Type of Entity
Business ManagementMr. Terry Rich, General Manager Mr. Sam Pack, Owner
Auto Dealers - New Cars Auto Dealers - Used Cars Auto Services Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Auto Repair - Maintenance Auto Repair & Service Auto Body Repair & Painting
Products & Services
Five Star Ford - North Richland Hills sells the following brand(s): Ford
Five Star Ford - North Richland Hills offers the following product(s): New Ford vehicles and Pre-Owned vehicles of different Makes and Models.
Dallas- Fort Worth Metroplex
Arlington, Azle, Bedford, Colleyville, Crowley, Euless, Everman, Forest Hill, Fort Worth, Grapevine, Haltom City, Haslet, Hurst, Keller, Kennedale, Lake Worth, Mansfield, North Richland Hills, Pantego, Rendon, Richland Hills, Saginaw, Southlake, Watauga, White Settlement, Dallas, Irving, Garland, Richardson, Mesquite, Carrollton, Grand Prairie, Coppell, Lewisville, Rowlett, Cedar Hill, Duncanville, Addison, DeSoto, Farmers Branch, Highland Park, Lancaster, Wylie, University Park, Sachse, Sunnyvale, Balch Springs, Seagoville, Glenn Heights, Hutchins, Wilmer, Ovilla, Ferris, Cockrell Hill, Combine, Sowers
Alternate Business Names5 Star Ford 5 Star Ford Collision Repair & Body Shop Five Star Ford of Texas Management, L.L.C. Five Star Ford of Texas, Ltd. Sam Pack's Five Star Ford
Industry TipsAutomobile sales automotive engine repair
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview