BBB Business Review

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BBB Accredited Business since

Don Davis Auto Group, Inc.

Additional Locations

Phone: (817) 588-5200 Fax: (817) 588-5040 View Additional Phone Numbers 2366 Road To Six Flags St E, Arlington, TX 76011 http://www.dondavisautogroup.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Don Davis Auto Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Don Davis Auto Group, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 37 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

37 complaints closed with BBB in last 3 years | 10 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 9
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 5
Problems with Product/Service 21
Total Closed Complaints 37

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Don Davis Auto Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: January 01, 1963 Business started: 12/22/1965 in TX Business started locally: 12/22/1965 Business incorporated 12/27/1989 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Motor Vehicles
4000 Jackson Ave, Austin TX 78731
http://www.txdmv.gov
Phone Number: (888) 368-4689
Fax Number: (512) 465-4129
The number is P10267.

Texas Department of Motor Vehicles
4000 Jackson Ave, Austin TX 78731
http://www.txdmv.gov
Phone Number: (888) 368-4689
Fax Number: (512) 465-4129
The number is P11263.

Texas Department of Motor Vehicles
4000 Jackson Ave, Austin TX 78731
http://www.txdmv.gov
Phone Number: (888) 368-4689
Fax Number: (512) 465-4129
The number is P21687.

Texas Department of Motor Vehicles
4000 Jackson Ave, Austin TX 78731
http://www.txdmv.gov
Phone Number: (888) 368-4689
Fax Number: (512) 465-4129
The number is P4616.

Consumer Credit Commissioner

www.occc.state.tx.us/cgi-bin/search/search.cgi
Phone Number: (512) 936-7600
The number is 36857.

Consumer Credit Commissioner

www.occc.state.tx.us/cgi-bin/search/search.cgi
Phone Number: (512) 936-7600
The number is 44152.

Consumer Credit Commissioner

www.occc.state.tx.us/cgi-bin/search/search.cgi
Phone Number: (512) 936-7600
The number is 36854.

Consumer Credit Commissioner

www.occc.state.tx.us/cgi-bin/search/search.cgi
Phone Number: (512) 936-7600
The number is 36852.

Type of Entity

Corporation

Business Management
Mr. Don Davis, Chairman Mr. Robet Howard, President & CEO Mr. Jim Brown, Secretary & CFO
Contact Information
Customer Contact: Mr. Jim Brown, Secretary & CFO
Principal: Mr. Don Davis, Chairman
Principal: Mr. Robet Howard, President & CEO
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars

Alternate Business Names
Don Davis Auto Glass Co Don Davis Body Shop Don Davis Dodge Chrysler Jeep Don Davis Ford Inc Don Davis Ford Lincoln Don Davis Nissan Inc
Industry Tips
Automobile sales

Customer Review Rating plus BBB Rating Summary

Don Davis Auto Group, Inc. has received 4.4 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.