BBB Business Review

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BBB Accredited Business since

Sagora Senior Living, Inc.

Additional Locations

Phone: (817) 446-4792 Fax: (817) 446-0923 1200 Summit Ave Ste 444, Fort Worth, TX 76102 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sagora Senior Living, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sagora Senior Living, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sagora Senior Living, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 18, 2010 Business started: 03/09/2001 in TX Business started locally: 03/09/2001 Business incorporated 02/06/2001 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Aging and Disabilities Services
701 w 51st St, Austin TX 78751
Phone Number: (512) 438-3011
Fax Number: (512) 438-5136

Type of Entity


Business Management
Mr. Michael Hall, Controller Mr. Mike Barber, Vice President Mr. Robert L. Bullock, Executive Vice President/Owner Mr. Donny Edwards, Vice President/Owner Mr. Bryan D. McCaleb, Vice President/Owner
Contact Information
Principal: Mr. Michael Hall, Controller
Business Category

Assisted Living & Adult Family Homes Retirement & Life Care Communities & Homes

Alternate Business Names
Aberdeen Heights Adante Heritage Place Lakeview at Josey Ranch Legend Retirement Corp. Mirabella Assisted Living Rio Terra The Brennity at Daphne The Brennity at Fairhope The Covenant Group, Inc. The Heritage Tomball Retirement Community Waterview Retirement - The Cove Waterview Retirement - The Point

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.