BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Major Home Appliance In Home & In Shop Service.
Parts for DIY'ers
Honest, Dependable, and Warrantied Service.
Knowledgeable Technicians with 40+ Years Experience
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that Thompson's Appliance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Thompson's Appliance include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Craig A Thompson, Owner Mr. Eddie Thompson, Manager Ms. Retta Diann Thompson, Owner
Appliances - Small - Service & Repair
Products & Services
Thompson's Appliance sells the following brand(s): AMANA,BOSCH,FRIGIDAIRE,GE,THERMADOR,WHIRLPOOL
Thompson's Appliance offers the following product(s): APPLIANCE PARTS
Method(s) of PaymentCash, Checks, American Express, Discover, MasterCard, Visa
Refund and Exchange Policy
Refunds gladly given for In-Stock Parts that have not been installed and in original in-opened package.
20% Restocking Fee on all Acceptable returns.
No refunds or exchanges on : Special Ordered, Electrical, or Installed Parts
Alternate Business NamesThompon's Appliance Parts & Service Thompson's Appliance, LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview