BBB Logo

Better Business Bureau ®
Start With Trust®

BBB Business Review

Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are You the Business Owner of Abby Appliances?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Abby Appliances

Phone: (817) 570-3133 Fax: (817) 570-3130 View Additional Phone Numbers 4854 White Settlement Rd, Fort Worth, TX 76114 http://www.abbyappliances.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Abby Appliances meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Abby Appliances include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 5

Additional Complaint Information

Complaints processed by the BBB on this company primarily concern delivery, service, and repair issues.  Specifically complainants allege that repairs made by the company cause more damage, repeated repairs do not fix the problem, and that the company misses scheduled appointments and arrives at unscheduled times.  The company has been responsive to these complaints, resolving them directly or providing sufficient information to support their position.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Abby Appliances
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: July 23, 2009 Business started: 03/21/1988 in TX Business started locally: 03/21/1988
Type of Entity

Sole Proprietorship

Business Management
Mr. Raj Ghimire, Owner
Contact Information
Principal: Mr. Raj Ghimire, Owner
Business Category

APPLIANCE REPAIR APPLIANCE STORES APPLIANCES - USED APPLIANCES-MAJOR-PARTS & SUPPLIES APPLIANCES-SMALL-DEALERS APPLIANCES-SMALL-SERVICE & REPAIR SMALL APPLIANCE SALES USED APPLIANCE SALES APPLIANCE PARTS

Alternate Business Names
Abby A/C and Used Appliance Services
Additional Information

In December 2010, the company was invited to meet with the BBB to discuss the pattern and volume of their complaints.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

Find a LocationX

  Change Location
Show Only Accredited Locations