BBB Business Review
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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Abby Appliances meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Abby Appliances include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||5|
Additional Complaint Information
Complaints processed by the BBB on this company primarily concern delivery, service, and repair issues. Specifically complainants allege that repairs made by the company cause more damage, repeated repairs do not fix the problem, and that the company misses scheduled appointments and arrives at unscheduled times. The company has been responsive to these complaints, resolving them directly or providing sufficient information to support their position.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Raj Ghimire, Owner
APPLIANCE REPAIR APPLIANCE STORES APPLIANCES - USED APPLIANCES-MAJOR-PARTS & SUPPLIES APPLIANCES-SMALL-DEALERS APPLIANCES-SMALL-SERVICE & REPAIR SMALL APPLIANCE SALES USED APPLIANCE SALES APPLIANCE PARTS
Alternate Business NamesAbby A/C and Used Appliance Services
In December 2010, the company was invited to meet with the BBB to discuss the pattern and volume of their complaints.