Text Sizesmall medium large

BBB Accredited Business since

Brown Service Company Inc

Phone: (817) 284-9204 Fax: (817) 284-9266 6340 Baker Blvd, Richland Hls, TX 76118 View Additional Email Addresses http://www.brownservice.net


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Brown Service Company is a full service air conditioning, heating and electrical service company. We cover all of Tarrant County along with Roanoke & Trophy Club.  We provide all aspects of air conditioning, heating and electrical sales and services. We can perform service on your air conditioning and heating system as well as design and install a new replacement system for you. Our electrical department can change a switch or plug  or complete a full service upgrade for your electrical system. We also have a "do-it yourself" showroom where consumers who wish to buy the parts and make repairs for themselves can purchase parts at our sales counter.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Brown Service Company Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Brown Service Company Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Brown Service Company Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: January 01, 1968 Business started: 01/01/1952 in TX Business started locally: 01/01/1952
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado, Austin TX 78701
http://www.license.state.tx.us
Phone Number: (800) 803-9202
Fax Number: (512) 463-9468
enforcement@tdlr.texas.gov
The number is TACLB00002946C.

Texas Department of Licensing & Regulation
920 Colorado, Austin TX 78701
http://www.license.state.tx.us
Phone Number: (800) 803-9202
Fax Number: (512) 463-9468
enforcement@tdlr.texas.gov
The number is TACLB00022158E.

Texas Department of Licensing & Regulation
920 Colorado, Austin TX 78701
http://www.license.state.tx.us
Phone Number: (800) 803-9202
Fax Number: (512) 463-9468
enforcement@tdlr.texas.gov
The number is 19509.

Texas Department of Licensing & Regulation
920 Colorado, Austin TX 78701
http://www.license.state.tx.us
Phone Number: (800) 803-9202
Fax Number: (512) 463-9468
enforcement@tdlr.texas.gov
The number is 3278.

Type of Entity

Corporation

Business Management
Mr. Kevin Broom, Operations Manager Mr. James M Brown, President
Contact Information
Principal: Mr. Kevin Broom, Operations Manager
Principal: Mr. James M Brown, President
Business Category

Air conditioning & Heating Contractors - Residential Air Conditioning Repair Air Duct Cleaning Electricians Electric Equipment - Service & Repair Heating Contractors Heating Equipment Air conditioning & Heating Contractors - Commercial Air Conditioning Contractors & Systems

Method(s) of Payment
We accept cash, check, Visa, Mastercard, Discover and American Express.  We also have financing available.
Service Area
We cover all of Tarrant County along with Roanoke & Trophy Club. 
Alternate Business Names
M Brown Service Company, Inc
Industry Tips
Air Conditioning Air Duct Cleaning/ Duct Cleaning Tax Energy Credit: 2009-2010 - American Recovery and Reinvestment Act of 2009

Customer Review Rating plus BBB Rating Summary

Brown Service Company Inc has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.