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BBB Accredited Business since

Ratterree Heat & Air

Phone: (817) 246-1866 Fax: (817) 246-1917 View Additional Phone Numbers 7715 Harwell St, Fort Worth, TX 76108 http://www.ratterreeac.com View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ratterree Heat & Air meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ratterree Heat & Air include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ratterree Heat & Air
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 01, 1987 Business started: 01/01/1974 in TX Business started locally: 01/01/1974 Business incorporated 09/08/1997 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing and Regulation
920 Colorado, Austin TX 78701
Phone Number: (800) 803-9202
Fax Number: (512) 463-9468
The number is TACLA00004312C.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jimmy (Jim) E. Ratterree, Co-Owner
Contact Information
Principal: Mr. Jimmy (Jim) E. Ratterree, Co-Owner
Business Category

Air conditioning & Heating Contractors - Commercial Air Conditioning Contractors & Systems Air Conditioning Supplies & Parts Mechanical Contractors Air conditioning & Heating Contractors - Residential Air Conditioning Equipment - Room Units Air Conditioning Repair Air Conditioning Systems - Cleaning Duct & Duct Fittings Duct Cleaning Heating Contractors Heating Equipment Heating Equipment & Systems Cleaning & Repair

Alternate Business Names
ABRIGGS Modern Home Service Points West Investments, LLC Thompson Dykes
Industry Tips
Air Conditioning Air Duct Cleaning/ Duct Cleaning Tax Energy Credit: 2009-2010 - American Recovery and Reinvestment Act of 2009

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.