BBB Business Review

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BBB Accredited Business since

USHEALTH Group, Inc.

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Phone: (800) 387-9027 Fax: (817) 878-3430 View Additional Phone Numbers 300 Burnett St Fl 2, Fort Worth, TX 76102

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that USHEALTH Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

13 Customer Reviews on USHEALTH Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 9
Total Customer Reviews 13

Additional Information

BBB file opened: February 11, 2009 Business started: 11/02/1959 in FL Business started locally: 06/22/1977 Business incorporated 04/22/1982 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Insurance
333 Guadalupe, Po Box 149104, Austin TX 78714
Phone Number: (800) 578-4677
The number is 1565336.

Type of Entity


Business Management
Ms. Lisa Carter, Vice President of Customer Service Department Mr. Patrick H. O'Neill, Executive Vice President & General Counsel/Owner Mr. Konrad H. Kober, Executive Vice President, Chief Administration Officer Ms. Cynthia B. Koenig, Executive Vice President, Chief Financial Officer and Treasurer Ms. Joan Turner
Contact Information
Principal: Ms. Lisa Carter, Vice President of Customer Service Department
Principal: Mr. Patrick H. O'Neill, Executive Vice President & General Counsel/Owner
Business Category

Insurance Services Insurance Consultants Insurance - Accident & Health Insurance - Dental Insurance - Life Insurance Companies Insurance Agency

Industry Tips
**** Insurance Buying Tips **** Insurance Claims

Customer Review Rating plus BBB Rating Summary

USHEALTH Group, Inc. has received 4.09 out of 5 stars based on 13 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.