This business is not BBB accredited.
Union Workers Credit Services Inc
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||76|
|Total Closed Complaints||233|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints concerning Advertising, Sales, and Services Issues. Specifically, complaints allege consumers receive an advertisement alleging for $37 they have been pre-approved for a platinum credit card membership with a guaranteed $10,000 credit limit valid exclusively toward all credit purchases from credit providers. What the consumer receives in the mail is a paper card and a magazine to order from. Consumers are not told the card received is not a major credit card and can only be used to purchase the company's merchandise. Complaints allege difficulty reaching the company at the telephone numbers provided.
The business states on their advertisement "You have been approved for this platinum card membership offer because you satisfied certain consumer criteria. Visa and MasterCard are registered trademarks of Visa International and MasterCard, Inc. respectively, and are unaffiliated with this offer or UWCS. Credit amount referenced herein shall not be construed to function as any type of multi-purpose credit card and is exclusively applicable for credit purchases from UWCS." The business responds to complaints by offering refunds.
On August 2, 2012, the BBB sent certified correspondence to Union Workers Credit Services Inc. requesting their voluntary cooperation in eliminating the pattern of customer complaints. The BBB has not received a response.
Complaint Breakdown by Resolution About Complaint Details
View Complaints Summary by Resolution Pie Chart on Union Workers Credit Services Inc Complaint Resolution Pie Chart: Complaints
Credit Cards & Plans , Buying Clubs & Group Purchasing Service , Credit Cards & Plans - Equipment & Supplies