BBB Business Review
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BBB Accredited Business since
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According to information in BBB files this company operates a chain ofmore than 1,600 company-owned automotive tire and service storesthroughout the United States.
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A BBB Accredited Business since
BBB has determined that Firestone Tire and Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Firestone Tire and Service include:
- 22 complaint(s) filed against business
Factors that raised the rating for Firestone Tire and Service include:
- Length of time business has been operating
- Response to 22 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||18|
|Total Closed Complaints||22|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. William Schellhase, Store Manager-(Cleburne)
AUTO REPAIR & SERVICE BATTERY REPAIRING & REBUILDING BATTERY SUPPLIES BRAKE SERVICE MUFFLERS & EXHAUST SYSTEMS SHOCK ABSORBERS TIRE DEALERS TIRE DISTRIBUTORS & MANUFACTURERS TIRE RETREAD & REPAIR AUTO INSPECTION STATIONS