BBB Business Review

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BBB Accredited Business since

Firestone Tire and Service

Additional Locations

Phone: (817) 645-4388 Fax: (817) 645-5601 -, Fort Worth, TX 76102

Click for BBB Rating on Firestone Tire and Service

BBB Business Reviews may not be reproduced for sales or promotional purposes.


According to information in BBB files this company operates a chain ofmore than 1,600 company-owned automotive tire and service storesthroughout the United States.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Firestone Tire and Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Firestone Tire and Service. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Firestone Tire and Service.

Additional Information

BBB file opened: January 01, 1956 Business started: 01/01/1900 Business started locally: 03/27/1980 Business incorporated 03/27/1980 in DE
Type of Entity


Business Management
Mr. William Schellhase, Store Manager-(Cleburne)
Contact Information
Principal: Mr. William Schellhase, Store Manager-(Cleburne)
Business Category

Auto Repair & Service Auto Inspection Stations Battery Repairing & Rebuilding Battery Supplies Brake Service Mufflers & Exhaust Systems Shock Absorbers Tire Dealers Tire Distributors & Manufacturers Tire Retread & Repair

Alternate Business Names
Bridgestone/Firestone Expert Tire Firestone Complete Auto Care Firestone Tire & Service GCR Tire Center Mark Morris Tire Tire Station
Industry Tips
automotive engine repair

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.