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B & C Transmission & Auto Repair
Phone: (817) 270-8210 Fax: (817) 270-1422 309 Commerce St, Azle, TX 76020
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This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for B & C Transmission & Auto Repair include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Charles G. Smart, Owner
Auto Repair & Service Transmissions - Automobile
Alternate Business NamesB & C Transmission Exchange of Azle B and C Transmission Exchange of Azle
Industry Tipsautomotive engine repair
THIS LOCATION IS NOT BBB ACCREDITED
309 Commerce St
Azle, TX 76020 (817) 270-8210 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: i took my 2003 dodge ram 3500 diesel/dually to b and c transmission. 1-22-2013 mike gave me an estimate over the phone for $438.00 approximately for brake replacement on front and back. that's just the pads. today the owner calls me and says that the estimate was way to low. that 438.00 wouldn't even cover the rear. his employee was supposed to use a certain program for calculation and he did not do so. GUESS WHAT NOT MY PROBLEM HE SAID THAT HIS COMPANY WOULDN'T DO BOTH FRONT AND BACK. just the back because they already had that started. he totally stinks. i called another repair shop and guess what her program said that they would replace both front and rear pads for 398.00 dollars. please let this person know that i intended to bad mouth him and is business to everyone i can. i hope karma does her business on this man and his business. getting the front brakes done was going to be at least $400.00 more.
Desired Settlement: He is a cheat and a low life type of person. i hope he rots in hell for his sins, and for the way he treats people. i also asked for the parts and he said they were scattered and he'd have to dig for them. i think he sucks as a human and i'm sorry he gets to breathe. one person i told this to said that it's probably because i'm female. i dont want him or his company working on my truck ever again. but he could reimburse us the 200.00 dollar difference approximately, from the other estimate i was given, but i'm not holding my breath. sincerely, Amelia Bailey
What the consumer is upset about is that I would not do a one hour labor on her front breaks when ********** time guide calls for 4.3 hours labor. I did not do the work and I did not charge her money. ** *** ******* *****
What the consumer is upset about is that I would not do a one hour labor on her front breaks when ********** time guide calls for 4.3 hours labor. I did not do the work and I did not charge her money.
** *** ******* *****