Tri-State BBB: “Can You Hear Me?” Scam Hits the Tri-State

  
     
February 07, 2017

can you hear me- scam

Evansville, IN—The Tri-State Better Business Bureau® has received reports and calls from area residents who report that they have received calls for various types of services or offers where the caller appears to have problems with their phone equipment and asks the question, “Can you hear me?” The usual response is “Yes,” but this affirmative answer can lead to problems for the unsuspecting victim.

Callers to the BBB have shared that offers range from vacation packages to computer technicians asking to clean up malware and other kinds of viruses.  If the caller refuses to pay, the fraudster will play back a recording with the respondent’s voice saying, “Yes,” to a question regarding acceptance of the offer.

Your BBB offers the following advice to our Tri-State residents:

  1. Don’t answer calls from unfamiliar or unknown numbers.
  2. Refrain from providing any affirmative response to the question, “Can you hear me?”  Such responses include yes, okay, fine, etc.
  3. Don’t provide any personally identifiable information to anyone you may not know.  Personally identifiable information includes social security numbers, bank account information, credit card numbers, or answers to such questions as “What’s your mother’s maiden name,” “On what street did you live in the second grade?”.

If you’ve become victimized by this scam, complain.  You may report your experience to the BBB at bbb.org/scamtracker, and your experience will be shared with other agencies.

ABOUT BBB: For more than 100 years, Better Business Bureau has been helping people find businesses, brands, and charities they can trust. In 2015, people turned to BBB more than 172 million times for BBB Business Profiles on more than 5.3 million businesses and Charity Reports on 11,000 charities, all available for free at bbb.org. There are local, independent BBBs across the United States, Canada, and Mexico, including BBB Serving Evansville and the Tri-State, incorporated in 1985 and serving 18 counties in Indiana, Kentucky, and Illinois.