Recently, the BBB has received information from consumers and
organizations concerned about calls, appearing to be from Medicare.
“The name coming up on caller i.d. may have the word “Medicare” in
it, leading consumers to believe Medicare is calling, but this is not
true, “ says Tom Bozikis, Vice President of Policy and Standards at the
Tri-State Better Business Bureau.
Upon answering such calls, many consumers report recorded messages
from solicitors or businesses, such as insurance providers, leading
consumers to feel mislead by caller i.d. labels and placing calls to
their Better Business Bureau for help.
When requesting information, Medicare will not call, email or use
the internet to contact consumers, so consumers should beware, if they
receive correspondence by these means. Potential risks beyond identify
theft include declined coverage for services, not truly from Medicare,
but instead from an unauthorized solicitor, especially in the case of
the Medicare Advantage Plan.
Should you have any question as to whether Medicare is trying to
reach you, the BBB suggests you call the agency directly at
1-800-MEDICARE. You may also learn more about Medicare by visiting