BBB Accredited Business since 12/01/1985
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A BBB Accredited Business since 12/01/1985
BBB has determined that Vectren meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Vectren's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 92 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||56|
|Problems with Product / Service||33|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||92|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Vectren
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Incorporated: June 2000, IN
Contact InformationPrincipal: Mr. Carl L. Chapman (Chairman/CEO)Mr. Jerome A. Benkert, Jr. (Executive VP/CFO) Dennis Glancy (Branch Manager)Mr. Robbie Sears (Sr. Vice President of Marketing)Mr. Sean Smith Mr. Jeff Whiteside
Natural Gas Companies, Electric Companies
Products & Services
This company offers Utilities (gas/electric).
Alternate Business NamesSouthern Indiana Gas & Elc Co, Southern Indiana Gas & Elec Co, Southern Indiana Gas & Electric Company, Washington Office, Energy Realty, Sigeco, A Vectren Corporation, Sigecorp Communications Services, Sigecorp Energy Service, Southern Indiana Properties, Vectren Communications, Vectren Corporation, Vectren Energy Delivery of Indiana-South, Vectren Energy Delivery of Indiana-North, Vectren Energy Delivery of Ohio
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview