Business ProfileforMoore Guitars

I signed my daughters up for music lessons at the business located inside Moore Music, Evansville Music Academy. They were supposed to give my daughters each a half hour music lesson each week on Thursday evening at 6pm. I did sign a contract with them that stated I need to cancel by the 15th of the prior month in order not to be charged for the following month. I signed this contract in May. The first week of lessons went fine. I was then called and informed that the teachers were going to be absent for one of our sessions. I agreed to have my daughters take an hour lesson from 6pm to 7pm then next week. At that lesson the teachers let my daughters out of their lesson at 6:30pm. I questioned the teachers about why it wasn't an hour session as we had agreed. He stared that we were supposed to have arrived at 5:30. That was not the time he gave me originally. I stated this and asked if we could do the hour lesson the following week. He stated we could. I made a point to clarify the time with him so there would be no confusion. I stated "6pm to 7pm next lesson. Correct?" He stated "Yes". The following week the teachers again let my daughters out at 6:30pm. The teacher told my mother who had brought my daughters that her said we were supposed to be there at 5:30pm. I was out of town with my husband seeing to his medical needs at **** ****** in MN. I called the office the next week a few days before my daughter's lessons. I told the woman who answered this story and she stated the teacher said he clearly stated the 5:30pm Time to me both weeks and I told her that was a lie because he had not. She reveled the teacher was her son and stated her son would not lie. At this point after just starting my daughters there for lessons and having the teacher lie about our conversations I stated I no longer felt comfortable doing business with them. She told me I would be receiving a refund for the $193.00 that had been taken out of my account for that month. Now state no refund.