BBB Accredited Business since 05/01/1982
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A BBB Accredited Business since 05/01/1982
BBB has determined that Atlas World Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Atlas World Group, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 83 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
This company has a pre-dispute clause in its contract that requires disputes to be arbitrated through the National Arbitration Foundation which is sponsored by the American Moving and Storage Association. The cost to the consumer for this arbitration service varies according to the amount involved.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||4|
|Billing / Collection Issues||5|
|Guarantee / Warranty Issues||5|
|Problems with Product / Service||47|
|Total Closed Complaints||83|
Additional Complaint Information
Atlas World Group works with affiliate movers throughout the country. Consumers moving within a state (intrastate) can call their local BBB for a reliability report and their state's consumer affairs office for complaint history and licensing information. Complaints for these affiliates should be directed to the local BBB servicing the affiliate's location.
Consumers moving out of state (interstate moving) can call Deborah Crick with Atlas at 1-800-638-9797 ext 2505 for information regarding affiliates. Complaints against these affiliates will be handled by the Evansville IN BBB, which services the area of the Atlas World Group Headquarters.
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Atlas World Group, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Incorporated: October 1994, DE
Contact InformationPrincipal: Mr. Glen Dunkerson (Chairman & CEO)Mr. Jack Griffin (President/COO)Ms. Brandi Johnston (Manager)Ms. Marilyn Toton (HHG Claims DIV 2)
Movers, Travel Agencies & Bureaus, Storage Units - Household & Commercial
Products & Services
This company offers moving & storage.
Alternate Business NamesAtlas World Class Travel Service, Inc., Atlas Van Lines, Inc., Atlas Terminal Co Inc., Atlas Van Lines
BBB Program ParticipationAtlas World Group, Inc. participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
Selling Your Timeshare
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview