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St. Mary's Health, Inc.

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Phone: (812) 485-4000Fax: (812) 434-1501View Additional Phone Numbers3700 Washington Ave, EvansvilleIN 47750 Send email to St. Mary's Health, Inc.

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Description

This health system encompasses a wide range of services and facilities throughout the tri-state area. A Catholic health ministry dedicated to spiritually centered, holistic care improving the health of individuals and communities.

BBB Accreditation

A BBB Accredited Business since 11/01/1987

BBB has determined that St. Mary's Health, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised St. Mary's Health, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

4 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues4
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 4

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (4)BBB Closure Definitions
01/31/2013Billing / Collection Issues
11/19/2012Billing / Collection Issues
02/10/2012Billing / Collection Issues
09/05/2011Billing / Collection Issues

Industry Comparison| Chart

Hospitals, Physicians and Surgeons

Additional Information

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BBB file opened: 12/01/1989Business started: 01/01/1872
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Indiana Professional Licensing Agency
Indiana Government Ctr., South
Indianapolis, IN46204-2246
(317) 232-2980
http://www.in.gov/pla

BBB records show a license number of XM016021 for this company, issued by Indiana Professional Licensing Agency. Their web address is http://www.in.gov/pla. The expiration date of this license is 11/20/2020.

Type: Radiation Machine-Hospital

BBB records show a license number of XM016020 for this company, issued by Indiana Professional Licensing Agency. Their web address is http://www.in.gov/pla. The expiration date of this license is 11/20/2020.

Type: Radiation Machine-Hospital

Contact Information
Principal: Mr. Keith Jewell (President)Customer Contact: Ms. Kathy Stewart (Mgr. Patient Relations)Mr. J.D. LeClere (Executive Director)Dr. Karl W Sash Ms. Holly Smith (Director of Market Research and Planning)Mr. John Zabrowski (Chief Financial Officer)
Business Category

Hospitals, Physicians and Surgeons

Products & Services

This company offers total health care system services.

Service Area

Provides services throughout the Evansville tri-state area.

Alternate Business Names
Genesis Health Alliance, Ohio Valley HeartCare / Center for Advanced Medicine, St. Mary's Breast Center, St. Mary's Center for Children, St. Mary's Convenient Care East, St. Mary's Hospital for Women & Children, St. Mary's Weight Management Center, St. Mary's Surgicare, St. Mary's Warrick Hospital, St. Mary's Medical Center, St. Mary's Convenient Care West
Industry Tips
Medical Licensing

Photos & Videos

Photographs

1 Photo

Map & Directions

Map & Directions

Address for St. Mary's Health, Inc.

3700 Washington Ave

Evansville, IN 47750

To | From

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Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Indiana, Southeastern Illinois and Henderson & Union Counties in Kentucky. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*St. Mary's Health, Inc. is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Phone Numbers

  • (812) 485-6016
  • (812) 485-8700
  • (812) 485-7425
  • (812) 485-6020
  • (812) 897-4800
  • (812) 485-5858
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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including complaint response text in BBB Business Reviews on July 1, 2013. BBB reports the complaint response text for all reportable complaints against a business that are received electronically.

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Industry Tips for Hospitals

Medical Licensing
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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.